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all merchandise must be returned unworn, unwashed & with the original hangtag. the condition of the return is left to the discretion of DONNI. please note: shipping costs are not refundable when exchanging or returning an item. customers are responsible for all shipping expenses on the return of DONNI. product.
DONNI. does not cover the cost of return shipping.
items received as gifts may be exchanged for another item of equal or greater value. for items of greater value, please contact firstname.lastname@example.org.
merchandise that has been worn, used, or altered will not be accepted for return or exchange.
items purchased at final sale can only be returned for store credit.
slipper orders are final sale & cannot be returned.
unauthorized returns will not be accepted.
note: these policies only apply to purchases on www.shopdonni.com